These are advanced artificial intelligence solutions that help financial institutions and businesses provide better customer service and satisfaction. They can quickly build accurate predictive models that enhance decision-making around issues like fraudulent credit card transactions, digital wealth management, direct marketing, blockchain, lending and more. They can also support bank customers and solve their queries naturally and conversationally. They save money, time and resources for both the customers and the businesses. E-mail/chatbots for consumer issues are the future of customer care.