This service is about developing a monitoring system that automates the file download and allocation process for the government. This system can assign or re-assign files to staff members, or revoke files from them, track the status of the allocated files, automatically allocate files among the staff members and log their activities. It can also generate statistical and production reports that show data about file allocation, quality checks, time spent on files, and break time of the staff members. It sends automated reminders and alerts to the administrators about any important updates.